A person using a tablet indoors. The person is interacting with the device, reading and typing messages on the chat app.

Making chatbots accessible: A guide to enhance usability for users with disabilities

Previously, we discussed the Urgent Need for Chatbots to be Accessible. In this piece, we are taking a deep dive into actions one can take to enhance the accessibility of chatbots for users with disabilities. In order to meet that end, programmers can implement several specific strategies that address visual, auditory, motor, and cognitive impairments. This guide offers detailed instructions, practical code examples, and tool recommendations to make chatbots more accessible.

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